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Heartfelt Guest Care
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Heartfelt Guest Care is designed to help better understand our guests and ensure we provide them with the care which will have time returning time and again.

 Export to Your Calendar 9/16/2019 to 9/19/2019
When: 16 -19 Sep 2019
8:00 AM
Where: Saint Lucia
Contact: Tracy Bell
305-443-3040


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Heartfelt Guest Care

Each of these one-day session will focus on:

  • Understanding all guests & the journey they make

  • How to deliver equal warmth and care to ALL guests

  • How to handle tricky situations

  • How to use guest feedback as a way to shine!

Contact Us

2655 Le Jeune Road, Suite 800,
Coral Gables, FL 33134
Phone: 305.443.3040

E-Mail: membership@caribbeanhotelandtourism.com
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