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Heartfelt Guest Care
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Heartfelt Guest Care is designed to help better understand our guests and ensure we provide them with the care which will have time returning time and again.

9/16/2019 to 9/19/2019
When: 16 -19 Sep 2019
8:00 AM
Where: Saint Lucia
Contact: Tracy Bell
305-443-3040


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Heartfelt Guest Care

Each of these one-day session will focus on:

  • Understanding all guests & the journey they make

  • How to deliver equal warmth and care to ALL guests

  • How to handle tricky situations

  • How to use guest feedback as a way to shine!

Contact Us

2655 Le Jeune Road, Suite 800,
Coral Gables, FL 33134
Phone: 305.443.3040

E-Mail: membership@caribbeanhotelandtourism.com
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